How can I return my product?
If you are not completely satisfied with your purchase, you may return or exchange the item in its original, unused condition (including all original packaging) within 30 days for a full refund, less shipping and handling charges.
A customer service representative from MuscleTech will contact you within 48-72 hrs with an RMA # (Return Merchandise Authorization Number) as well as a packing slip that must be included with the package. Mail the package to the specified address provided via USPS. Customer is responsible for paying all return shipping fees.
If a package is returned with no return label and/or RMA #, you may experience delays with the return or it may not be authorized.
Returns only apply to product that has been purchased from our online store only. We do not accept returns for purchases made from any other retailer.
Please be advised that your refund will be calculated using any promotion or discount that was applied during original purchase.
What measures have been taken to ensure my personal and payment information is secure when I shop online?
We’re glad you asked! It is important to us that you are completely protected when you shop with MuscleTech.com, and we want you to know what we do to create a safe place for you. All account and checkout information is transmitted over a secure (https) connection. Our https servers are secured with SSL certificates, which prevent a “phishing” site from disguising itself as MuscleTech.com. This means that when you are using our website, you can be sure you are only communicating with the MuscleTech®. Concerning your payment information, your credit card information is encrypted prior to transmission.